Question 1

What do I actually get back from a test?

Accepted Answer

A structured report: every agreed focus area marked pass or fail, a written note on each failure (what broke, how to reproduce it), and an overall summary from the tester. It lands in your email the moment testing finishes and stays in your test history on the site.

Question 2

Who does the testing?

Accepted Answer

Real human QA testers on real devices, not scripts, not AI agents clicking around. They follow the focus areas you approved and actively try to break the feature the way real users would.

Question 3

How fast do I get results?

Accepted Answer

You pick the turnaround when you submit: Standard (24-48h), Express (6-12h, 1.5x) or ASAP (under 2 hours, 2.5x). Every test has a visible deadline with live progress tracking.

Question 4

How much does a test cost?

Accepted Answer

Testing runs at 36 credits per hour, scaled by depth (up to 2x) and urgency (up to 2.5x). A typical feature test lands between 90 and 250 credits, and you always see the exact price before you confirm. Nothing is charged until you approve it.

Question 5

Does the tester see my code or repo?

Accepted Answer

Never. The tester only receives the brief you approve: the feature description, the staging or production URL, the focus areas, and any test credentials you choose to share. Your repo never leaves your machine.

Question 6

Can you test mobile apps or APIs, not just websites?

Accepted Answer

Yes. Web apps get a browser matrix (Chrome, Safari incl. iOS, Firefox, Edge), iOS gets recent iPhones, Android gets 12+, and APIs are exercised however you specify: Postman collections, endpoint docs, or a test page.